---
sourceDocument: Australia Core Business Suite
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/core-business-suite

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Core Business Suite

ft:clusterId :

    - cbs

bundleId :

    - cbs

workflow :

    - Core Business Suite


---

# Use

# Using Core Business Suite {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Core Business Suite application provides a unified request experience across departments for organizations.
* **[Otto requester experience](https://servicenow-prod.fluidtopics.net/C5sS2~ie6ginbEQqPNxLfA)**   
  Requesters in CBS can use Now Assist in the conversational interface and in search functionality to raise requests and get AI-enabled responses.
* **[Raise requests on the employee portal](https://servicenow-prod.fluidtopics.net/kYXyUH5_dmYGdTaj2t94nw)**   
  Raise a general request across departments, as an employee, on CBS.
* **[Raise HR requests](https://servicenow-prod.fluidtopics.net/a5vGpiefh1TndPLcltPWeQ)**   
  Raise an HR request for general requests, payroll, or benefits on CBS.
* **[Raise a general supplier request](https://servicenow-prod.fluidtopics.net/SlfM~g_n2klM9OZ4HT5qcA)**   
  Raise a general request for any common query or issue as a supplier on CBS.
* **[Raise an invoice request](https://servicenow-prod.fluidtopics.net/b1MSJJqjr9p3M~4_y~1TUg)**   
  Raise an invoice request for any payment-related issues as a supplier on CBS.
* **[Notifications in CBS](https://servicenow-prod.fluidtopics.net/FKbpCnThJai2an~R4xrOuw)**   
  Notifications in CBS provide multi-faceted and timely communication when a request is raised or fulfilled.
* **[Enhanced Requests Experience in Core Business Suite](https://servicenow-prod.fluidtopics.net/3B6RUJ67eFoVy6lCXR7_FA)**   
  The Enhanced Requests Experience in Core Business Suite gives employees a single place to view, track, and manage requests across departments, including Health and Safety and Finance.
* **[View Core Business Suite Analytics](https://servicenow-prod.fluidtopics.net/DARtoT8Wmi1dN0ODTajFyw)**   
  Access all Core Business Suite (CBS) analytics in one place to monitor and review request activity across departments.