---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# ZIP step

# ZIP step {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Manage the attachments in a record by performing archive operations such as zip and
unzip. You can also view the details of a zipped file.

## Roles and availability {#zip-step__section_oth_2c5_4tb}

Users with the action_designer role can create a custom action with one or more action steps.  
Important:  
ZIP step is not available in the base system and requires the ServiceNow® Integration Hub subscription. After the required plugin is activated, the step is visible under Integrations.

## Benefits {#zip-step__section_dhj_f1h_5tb}

Use zip operations to achieve the following benefits:

* Zip the attachments in a record to reduce the file size.
* Unzip specific attachments from a zipped archive in a record.
* View the details of the attachments before unzipping a zipped archive.
{#zip-step__ul_a5h_p1h_5tb}

## Zip operations {#zip-step__section_yjf_cbh_5tb}

Perform the following operations by using the zip step:

* For information about the zip operation, see [Zip](https://servicenow-prod.fluidtopics.net/nmOpzELZBrK_~2t5C8foOw "Compress one or more record attachments into a single zip archive. You can also manage the contents of a zip archive by removing specific attachments from the zipped file.").
* For information about the Unzip operation, see [Unzip](https://servicenow-prod.fluidtopics.net/RIgxwXhpdypEjL9zyX6AYg "Extract one or more compressed attachments from a zip archive. You can extract all the compressed attachments in an archive or choose specific attachments to unzip.").
* For more information about viewing the contents of a compressed zip archive, see [Get Zip File Details](https://servicenow-prod.fluidtopics.net/dMDZECG3aAuaGZh~fg~2mQ "View the contents of a compressed zip archive.").
{#zip-step__ul_y3b_kbh_5tb}
* **[Zip operation](https://servicenow-prod.fluidtopics.net/nmOpzELZBrK_~2t5C8foOw)**   
  Compress one or more record attachments into a single zip archive. You can also manage the contents of a zip archive by removing specific attachments from the zipped file.
* **[Unzip operation](https://servicenow-prod.fluidtopics.net/RIgxwXhpdypEjL9zyX6AYg)**   
  Extract one or more compressed attachments from a zip archive. You can extract all the compressed attachments in an archive or choose specific attachments to unzip.
* **[Get Zip file details](https://servicenow-prod.fluidtopics.net/dMDZECG3aAuaGZh~fg~2mQ)**   
  View the contents of a compressed zip archive.