---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Restart a playbook

# Restart a playbook {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Restart a playbook from the beginning, an activity, or a stage.

## Before you begin

Role required: agent or pd_restarter

If your playbook admin has enabled restart in your playbook, you can find the restart action in the action menus of the playbook, stages, or activities. If you are an admin and would like to enable and configure restart for a playbook in Workflow Studio, see [Configure restart for Playbooks](https://servicenow-prod.fluidtopics.net/fDTysgsDrbJu17~DEIy2tg "Configure restart so that agents and fulfillers in Playbook Experience can restart a playbook from the beginning, or from a specific stage or activity.").

If a stage or activity is not configured to be restartable, you will not see all of the buttons in this procedure.  
Note:  
Certain activities within a playbook cannot be restarted once they have started. Playbooks in a Cancelled, Complete, or Error state also cannot be restarted. However, the opposite is true for activities and stages. Activities and stages must be complete or in an error state before they can be restarted.

## Procedure

Restart playbook

1. Note:  
   Playbooks in a Complete, Error, or Cancelled state cannot be restarted.
   Open your playbook.
2. To restart the whole playbook:
   1. Hover over the playbook name in the contextual side panel to open the context menu![context menu]().
   2. Select Restart playbook.  

   {#restart-a-playbook__substeps_lqf_gfm_b1c}

Restart stage

3. Open your playbook.
4. Note:  
   Stages and activities must be completed or in an error state before they can be restarted. When a stage or activity is restarted, you may need to:
   * Complete all restartable stages and activities after it again.
   * Re-enter information to complete restartable stages and activities again.
   {#restart-a-playbook__ul_aly_ggm_d1c}
   To restart a stage:
   1. Hover over the name of the stage in the contextual side panel to open the context menu![More actions menu]().
   2. Select Restart stage  

      .
   {#restart-a-playbook__substeps_bly_ggm_d1c}

Restart activity

5. Open your playbook.
6. Note:  
   Stages and activities must be completed or in an error state before they can be restarted. When a stage or activity is restarted, you may need to:
   * Complete all restartable stages and activities after it again.
   * Re-enter information to complete restartable stages and activities again.
   {#restart-a-playbook__ul_xk4_llz_21c}
   To restart an activity:
   1. In the activity card, open the context menu.
   2. Select Restart.  

   {#restart-a-playbook__substeps_rb2_rly_21c}