---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Design Playbook Experience

# Designing Playbook Experience {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

After building playbooks in Workflow Studio, Playbook Experience administrators can configure the layouts and further customize playbook functions during runtime.  
There are several ways for a Playbook Experience admin to customize the layout of a playbook during runtime. Playbooks can be designed and customized in UI Builder for:

* configurable workspaces
* Service Portal
* ServiceNow Mobile Platform
{#playbook-experience-admins__ul_in1_zd1_f1c}

After your playbook is customized, mobile playbooks must be embedded. There are no additional steps needed before end users can run playbooks in configurable workspaces or Service Portal.