---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Running Playbooks

# Running Playbooks {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Using Playbooks as an agent or fulfiller.
* **[About Playbook Experience](https://servicenow-prod.fluidtopics.net/lsoeiQ9Kk7zG~qxmxevDKg)**   
  Interact with a business workflow in real time from within Workspace. Agents can use Playbook Experience to update records, upload attachments, and complete tasks across multiple workflow activities.
* **[Add an activity to a playbook](https://servicenow-prod.fluidtopics.net/32Z3_sOWaSWbLZ1_xhBRyQ)**   
  Add preselected optional activities to a Playbook Experience if available.
* **[Testing support for playbooks](https://servicenow-prod.fluidtopics.net/mF4k~bGSV9s2Abakk7p36A)**   
  The Automated Test Framework (ATF) can be used to create automated tests to confirm your playbooks run as planned.
* **[Restart a playbook](https://servicenow-prod.fluidtopics.net/qVXWczfVfe5tdJMTN2t_Sg)**   
  Restart a playbook from the beginning, an activity, or a stage.
* **[Cancel a playbook](https://servicenow-prod.fluidtopics.net/wCYkQ6OwsgrBRkpQdmhUwQ)**   
  Cancel a playbook to stop a business workflow when no longer valid.
* **[Open full lists within playbook](https://servicenow-prod.fluidtopics.net/1EVPd5CY3Jq0uCRixX9Tzw)**   
  Open a full list within playbook cards to view and update list items.
* **[Using activity stream within a playbook](https://servicenow-prod.fluidtopics.net/ZruezzQGFQsMwP75RSHKVA)**   
  Use activity stream within a playbook to add comments or notes, and view communication and task history for the parent or associated record.