---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Add an activity

# Add an activity to a playbook {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add preselected optional activities to a Playbook Experience if available.

## Before you begin

Role required: agent

## About this task

Add and complete optional playbook activities in a running playbook. This example shows how an optional activity can be added to a playbook. Playbook admins must pre-configure optional activities. You cannot insert an optional activity as the first activity in a stage or between two finished activities. Some optional
activities can be added to any stage while others can only be added to a single stage. If optional activities are not configured for a playbook, no optional activities will be available.

## Procedure

1. Open a playbook in workspace.
2. Select the action menu icon (![Playbook action menu icon]()).
3. Select Add Activity.  
   Note:  
   Add Activity will not display if no optional activities available in this stage.
4. Select + Add activity here in the location you want to add the activity to the playbook.  
5. Select the activity you would like to add to the playbook.  
6. Select Done.  
   The selected optional activity appears in your playbook.

## Result

The selected optional activity appears in your playbook.