---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Microsoft Teams activities

# Microsoft Teams activities {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Enable agents and fulfillers to send direct messages and post in Microsoft Teams channels during a playbook run, via
Workflow Data Fabric's Microsoft Teams spoke.

## Roles and availability {#pad-activities-ms-teams__section_lqn_zbc_35b}

* These activities are available as an application in the ServiceNow Store. Users with the playbook.admin or pd_author role can add these activities to a playbook.
* You must have access to Workflow Data Fabric's Microsoft Teams spoke.
{#pad-activities-ms-teams__ul_hvd_1cc_35b}

## Inputs {#pad-activities-ms-teams__section_hcq_5cc_35b}

Open the activity properties panel and configure your activity to add values for the following inputs. If the input value varies, use the pill-picker to show where to get the value. To learn more about the pill-picker, see [Dot-walking examples](https://www.servicenow.com/docs/access?context=dot-walking-examples&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US).
{#pad-activities-ms-teams__table_zlc_4nc_35b__entry__3}{#pad-activities-ms-teams__activity-input-label}{#pad-activities-ms-teams__activity-input-description}{#pad-activities-ms-teams__activity-input-condition-to-run}{#pad-activities-ms-teams__activity-input-when-to-start}

| Input | Type | Description |
|-|-|-|
| Label | String | Title to display as activity and playbook card. |
| Description | String | Information to display about activity usage or outcome. |
| Condition to run | Condition Builder | Criteria that must be met to run the activity. You can use the output data from prior activities to build the conditions to run this activity. |
| When to start | Choice | Option to specify when the activity runs. Options include * With Previous - the activity runs at the same time as the previous activity * After Previous - the activity only runs after the previous activity completes running * Immediately - the activity runs immediately without waiting for other activities {#pad-activities-ms-teams__ul_f4z_nq1_ppb} |
| Start with delay | True/False | Option to wait for a duration of time before running an activity or stage. When enabled, this input displays the [Start with delay input properties](https://servicenow-prod.fluidtopics.net/EdInaaLAHZCnrBcJbs96Lw "Specify a duration of time to wait before running an activity or a stage whose start rule and conditions have been met. Give users time to act during automated playbooks. Give users time to wait for a specific date and time to complete actions."). Note: Select Show additional options to see this field. |
| Chat type | Choice | Choose whether to post to a Microsoft Teams channel or direct message. |
| Message | String | Message text to display to end users. |
| Team ID | String | Sender of the Microsoft Teams message. |
| Channel name | String | Microsoft Teams channel that the message is posted in. |
| To members | String | Microsoft Teams user that the message is sent to. |
[ ]

{#pad-activities-ms-teams__table_zlc_4nc_35b}

## Outputs {#pad-activities-ms-teams__section_inl_p4c_35b}

Your message posted in a Microsoft Teams channel or sent as a direct message.