---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Flow Template Builder

# Flow Template Builder {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Enable citizen developers to create their own flow templates. Flow Templates guide flow authors to create flows for common use cases. Use the flow template builder to define flows, actions, and flow template variables.
Template authors can create templates from the flow with the required configurations, in Workflow Studio. Template authors can view or edit an existing flow template in Flow Template Builder.{#flow-template__temp-des}  
Figure 1. Flow Template Builder UI

In App Engine Studio, administrator can add automations in the required app by
creating flows using these active templates.

## Create a template using Flow Template Builder {#ariaid-title2}

Create template from a flow in Workflow Studio to guide flow authors
through the creation of a flow with the same configuration and customized template input
values for the components.

### Before you begin

* Activate the App Engine Studio (sn_app_eng_studio) and [Flow Template Builder (sn_flow_template)](https://store.servicenow.com/sn_appstore_store.do#!/store/application/dfe6fd01594b70605a943e33c8087226) plugins.
* Create a flow in Workflow Studio as per your requirement.
* Role required: App Template Author or admin  
  Note:  
  Users with the App Template Author cannot create flow templates in the Global scope. They can create flow template in only those scopes to which they have access.
{#create-template__ul_zsq_yxd_trb}

### Procedure

1. Navigate to AllProcess AutomationFlow Designer.
2. In Workflow Studio, open the required flow.
3. Click the more actions icon (![More actions icon.]()) and select Save flow as a template.  
4. In the Save flow as template dialog, enter Template name and select Application in which you want the template.  
5. Click Save.  
   The template is created and is displayed in Flow Template Builder.
6. In View, select Template setup.  
   Template is loaded in Flow Template Builder.

   When View is changed to Flow, the template is displayed in the Workflow Studio UI.
7. Click the required action and select the required inputs.  
   {#create-template__table_e3r_krb_5rb__entry__2}

   | Choice | Description |
   |-|-|
   | Use default value | Uses the default value provided in flow. |
   | Collect new user input | Creates a template variable. Expand the template variable to configure the user input as per your requirement. Note: Input variable once created, cannot be deleted. |
   | Use template variable | Uses the template variable that has been collected in a previous action. Click the data picker to use the previously collected user input. In this example, Price is collected as a user input and this user input is used in the Message input of the Log action. |
   [ ]

   {#create-template__table_e3r_krb_5rb}  
   Note:  
   Supported template variable data types:
   * String
   * List
   * Choice
   * Reference
   * Table Name
   * URL
   * Multi Line Small Text Area
   * Two Line Text Area
   * Price
   * Email
   * Integer
   {#create-template__ul_ksv_hrn_fsb}
8. Click Save.  
   The flow template is created.

   To verify if the template record is
   created, type <kbd class="ph userinput">sys_app_template.list</kbd> in the left
   navigator pane and search for the template you had created.
9. Click Activate.  
   Note:  
   * While configuring the properties in Flow template properties dialog, ensure that you select the Icon first before you enter other fields and click Update.
   * Icon in the Flow template properties supports only .SVG files.
   {#create-template__ul_uf1_kmn_fsb}

## Create a flow from a template in App Engine Studio {#ariaid-title3}

Create a flow from an existing App Engine Studio automation template.
Follow the template guidance to provide values for template inputs that accept dynamic
data.

### Before you begin

* [Create a template using Flow Template Builder](https://servicenow-prod.fluidtopics.net/k8KYvnpYY7EJ~By8fwTBjw#create-template "Create template from a flow in Workflow Studio to guide flow authors through the creation of a flow with the same configuration and customized template input values for the components.") and activate it.  
  Note:  
  If the template is modified, the template must be activated again for the changes to be reflected in App Engine Studio.
* Role required: Template Runner
{#use-template__ul_hcp_wzl_hsb}

### Procedure

1. Navigate to AllApp EngineApp Engine Studio.
2. In My recent apps, select the required app.  
   If you haven't created an app, you can create it.  
   The app is opened in App Engine Studio.
3. Click Logic and automation.
4. Click Add.  
5. Select the required flow template.
6. In the template dialog, click Begin.
7. In the templates wizard, provide the inputs to create flow using the template.  
   After providing the required inputs, a confirmation message is displayed that the flow is created.
8. To edit the flow in Workflow Studio, click Edit this flow.  
   The flow is opened in Workflow Studio.  
   Note:  
   * Avoid editing flows that are created from a template. If you intend to edit the flow, ensure that you test the flow before publishing it.
   * In App Engine Studio, template inputs are not displayed in the same order as you had created in Workflow Studio. In this example, order in which fields appear in App Engine Studio is different from the order in which inputs are configured in Workflow Studio.Figure 2. Input fields configured in Workflow Studio Figure 3. Input fields displayed in App Engine Studio  
     Note:  
     To configure the order in which fields are displayed in App Engine Studio and modify the displayed text such as title and heading, navigate to Template Wizards by typing <kbd class="ph userinput">sys_app_template_wizard.list</kbd> in the left navigator pane and configure your template wizard as per your requirement.
   {#use-template__ul_w3y_1nn_fsb}

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