---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Field Service Spoke

# Field Service Spoke {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Provides actions for flow designers to use when creating Field Service Management
business processes.
{#field-service-actions__table_j1q_25p_hbb__entry__2}

| Action | Description |
|-|-|
| Get Work Order | Retrieve a work order record using the work order number. If multiple records are found, only the first record is returned. |
| Create Work Order | Create a work order and optionally associate it with a case. |
| Update Work Order | Update a work order by providing the work order reference and the fields that you want to update. |
| Get Work Order Task | Retrieve a work order task record using the work order task number. If multiple records are found, only the first record is returned. |
| Create Work Order Task | Create a work order task and optionally associate it with a work order. |
| Update Work Order Task | Update a work order task by providing the work order task reference and the fields that you want to update. |
| Add Work Note to Task | Add a work note to a task or to task extended objects (for example, a work order or work order task). |
[ ]

{#field-service-actions__table_j1q_25p_hbb}