---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Create Task activity

# Create Task activity {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

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## Summary of Create Task activity

The Create Task activity in ServiceNow enables you to create a task record using previously gathered or generated data within a playbook.
This activity is commonly used to assign and manage tasks linked to playbook processes, helping automate task creation and tracking directly within your workflows.
Show full answer Show less  

## Roles and Availability

This activity is available as a common activity and can be added to playbooks by users with the **admin** , **playbook.admin** , or **pdauthor** roles.

## Configuration Inputs

You configure the activity through its properties panel by providing essential inputs that determine how and when the task is created and assigned:

* **Label and Description:** Define the activity title and usage information shown in the playbook.
* **Run Condition:** Set conditions that must be met for the activity or stage to run, using data from prior activities.
* **Start Rule:** Choose when the activity or stage starts, either immediately or after specific stages or activities.
* **Start with delay:** Optionally delay the start of the activity or stage.
* **Assigned To:** Specify the user responsible for completing the created task.
* **Short Description:** Provide a summary of the task to be created.
* **Wait for user input:** Optionally pause the playbook until the end user manually completes or skips the activity (editable only by users with playbook.admin role).

## Advanced Inputs

Additional configuration options are available to refine the task assignment and behavior:

* **Assignment Group for this Process Step:** Assign a user group allowed to perform the activity. If not set, any user can read/edit the data.
* **Assigned to this Process Step:** Specify individual users who can perform this activity, limiting access beyond assignment groups.
* **Task Table:** Select the specific task table extension where the task will be created. The activity completes only after the task record completes.
* **Field Values:** Define field values to assign to the task upon creation.
* **Fields to show after creation:** List fields to display for the created task record.
* **Wait for Task completion:** Optionally pause the playbook until the created task is marked complete.

Note: Assignment Group and Assigned To fields default to those from the trigger record, ensuring users assigned to the parent record can access the task by default.

## Outputs

The activity provides outputs for use by subsequent playbook activities, including:

* **Table Name:** Name of the table containing the newly created task record.
* **Record Reference:** Reference to the created task record, enabling data passing to other activities.

## Practical Value for ServiceNow Customers

By using the Create Task activity, customers can automate task creation within playbooks, assign tasks to specific users or groups, control task start timing and dependencies, and ensure seamless integration of task completion status into playbook execution. This facilitates structured task management, accountability, and process automation across IT and business workflows.  
Create a task record from previously gathered or generated data.

## Roles and availability {#create-task-activity__section_pwq_rb5_kcb}

This activity is available as a common activity. Users with the admin, playbook.admin, or pd_author can add this activity to a playbook.

## Inputs {#create-task-activity__section_yb4_zq3_plb}

Open the activity properties panel and configure your activity to add values for the following inputs. If the input value varies, use the pill-picker to show where to get the value. To learn more about the pill-picker, see [Dot-walking examples](https://www.servicenow.com/docs/access?context=dot-walking-examples&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). {#create-task-activity__table_ajt_sr3_plb__entry__3}{#create-task-activity__wait-process}

| Input | Type | Description |
|-|-|-|
| Label | String | Title to display as activity and playbook card. |
| Description | String | Information to display about activity usage or outcome. |
| Run condition | Condition Builder | Conditions that must be met to run an activity or stage. You can use data from prior activities to build conditions. Note: Select Show additional options to see this field. |
| Start Rule | Choice | Under ScheduleStart Rule, select a start rule for when your stage should start running: * When process starts: Your stage starts running as soon as the playbook starts. * After specific stages: Your stage starts running after specified stage(s) have finished running. {#create-task-activity__ul_f4z_nq1_ppb}Under Schedule \> Start Rule, select a start rule for when your activity should start running: <!-- --> * When stage starts: Your activity starts running as soon as its stage starts running. Your stage starts running when your playbook is triggered. * After specific activities: Your activity starts running after specified activities have finished running. {#create-task-activity__ul_zzc_3ls_m1c} |
| Start with delay | True/False | Option to wait for a duration of time before running an activity or stage. When enabled, this input displays the [Start with delay input properties](https://servicenow-prod.fluidtopics.net/EdInaaLAHZCnrBcJbs96Lw "Specify a duration of time to wait before running an activity or a stage whose start rule and conditions have been met. Give users time to act during automated playbooks. Give users time to wait for a specific date and time to complete actions."). Note: Select Show additional options to see this field. |
| Assigned To | Reference.User \[sys_user\] | User responsible for completing the task associated with the activity. Note: Select Show additional options to see this field. |
| Short Description | String | Summary of the task to complete. |
| Wait for user input | Choice | Option to pause the playbook until the end user manually completes or skips the activity. Only users with the playbook.admin role can edit this field. By default, the activity waits for user action or data before it completes. |
[ ]

{#create-task-activity__table_ajt_sr3_plb}

## Advanced inputs {#create-task-activity__section_bgh_1r3_plb}

After configuring the required inputs for your activity, you can also choose to configure additional inputs. In the side panel, select Show additional options to display these advanced inputs. For more information, see [Activity experience](https://servicenow-prod.fluidtopics.net/aEvbv54ObgcCjjhXabvx8w#activity-definitions__activity-experience). {#create-task-activity__table_cjj_sr3_plb__entry__3}

| Input | Type | Description |
|-|-|-|
| Assignment Group for this Process Step | Reference.Group \[sys_user_group\] | Assignment group allowed to perform this playbook activity. If you don't set any values for Assignment Group or Assigned To, any user can read and edit the collected data. The Assignment group and Assigned to fields limit who has access to do so. To specify only individual users, use the Assigned To field. The same users do not need to be specified in both fields. Note: By default, these fields are mapped to the Assignment Group and Assigned To fields of the trigger record. This means that users assigned to work on the parent record have access to submit, view and edit the collected data by default. |
| Assigned to this Process Step | Reference.User \[sys_user\] | User allowed to perform this playbook activity. If you don't set any values for Assignment Group or Assigned To, any user can read and edit the collected data. The Assignment group and Assigned to fields limit who has access to do so. To specify only individual users, use the Assigned To field. The same users do not need to be specified in both fields. Note: By default, these fields are mapped to the Assignment Group and Assigned To fields of the trigger record. This means that users assigned to work on the parent record have access to submit, view and edit the collected data by default. |
| Task Table | Table Name | Name of the task table extension in which you want to create a task. The activity completes when this task is complete. |
| Field values | Choice | The field that you want to add to your task. |
| Add Field | Template Value | Field values to assign when creating the task record. |
| Fields to show after creation | String | Comma-separated list of fields to display for a created record. |
| Wait for Task completion | True/False | Pause the playbook until the created Task record is complete. |
[ ]

{#create-task-activity__table_cjj_sr3_plb}

## Outputs {#create-task-activity__section_unx_fr3_plb}

These outputs can provide data to other activities in your playbook. You can access this data as activity inputs when you configure your activity: {#create-task-activity__table_mv2_rr3_plb__entry__3}

| Output | Type | Description |
|-|-|-|
| Table | Table Name | Table containing new record. |
| Record | Reference.Task\[task\] | Reference to record created. |
[ ]

{#create-task-activity__table_mv2_rr3_plb}

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