---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Create Record action

# Create Record action {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Creates a record on any table. You can dynamically add and configure fields for the record.

## Roles and availability {#create-record-flow-designer__section_pwq_rb5_kcb}

Available as a Workflow Studio ServiceNow core action. Users with the flow_designer or admin role can add an action to a flow and define configuration details.

## Inputs {#create-record-flow-designer__section_lx4_cfl_kyb}

Provide a value for each input that your flow needs. To add dynamic values, you can also drag and drop pills from the Data panel or select them from the pill picker.{#create-record-flow-designer__inputs-description}

Table
:   Data type: Table Name

    Table in which to create record.

Fields
:   Data type: Template Values

    Field values to set for the record. For example, to set the short description to a certain value, select Short description and set the desired
    value.

    To learn about creating template value input, see [Create a template value input](https://servicenow-prod.fluidtopics.net/wQHQA5k8M7qN~1ggzzGBTw "Enable flow authors to set field values for a record being created or updated. Use a template value input to set different field values each time you add an action or subflow to a flow.").  
    Important:  
    The system does not support updating multiple journal fields such as the additional comments or work notes of a task record.

## Outputs {#create-record-flow-designer__section_mx4_cfl_kyb}

These outputs appear in the Data panel. You can use them as inputs elsewhere in your flow.{#create-record-flow-designer__outputs-description}

Table
:   Data type: Table Name

    Table where record was created.

Record
:   Data type: Record

Reference to record created.  

## Create a problem record from an incident record {#create-record-flow-designer__example_af1_grh_sbc}

In this example, the flow runs when a priority 1 network incident changes to the resolved state. The Create Record action creates a problem record where the Parent is set to the trigger incident's Sys ID, the Category is set to
Network, and Problem statement is set to Determine the cause of the trigger incident's number.

In this example, the action creates problem record PRB00400002, which was created from INC0000002. You can use the Record runtime value to open the new record.