---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Parallel branches

# Parallel branches {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add branches for activities and stages that run in parallel to another branch of activities and stages.

## Before you begin

Role required: playbook.admin or pd_author

## About this task

Parallel activities create branches like decision activities. Unlike decision activities, the activities and stages on a parallel can run on the same conditions as other branches. For example, in this credit card approval playbook:Figure 1. Parallel activities and stages   

In this example, agents verify information or identity at the same time as when they check credit scores. All activities and all stages will run.

## Procedure

1. In Diagram view, hover on the object that you want to insert a parallel activity next to, and select the + icon to add an activity.  
   The mini-picker displays.
2. Select the parallel icon ![Parallel icon in diagram view]() to add a parallel branch.  
   A parallel branch is added.

## What to do next

Add and configure the [stage](https://servicenow-prod.fluidtopics.net/HbEWRYjPw0DzXyBk1WpoPA "Add and configure a stage in your playbook.") or [activity](https://servicenow-prod.fluidtopics.net/AsahGN8wK~9RbtMMle2YfA "Add and configure an activity in your playbook.") that will run at the same time as the other branches of stages or activities.