--- sourceDocument: Australia Build workflows sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows Release : - australia ft:locale : - en-US ft:publication_title : - Australia Build workflows ft:clusterId : - crworkflow bundleId : - crworkflow workflow : - Creator --- # Configure flows # Configuring flows {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Configure user access, API access, and properties for Workflow Studio flows. ## Activation {#configuring-flow-designer__section_wkc_x4x_fzb} Workflow Studio flows, subflows, and actions are ServiceNow AI Platform features that are active by default. ## Configuration options {#configuring-flow-designer__section_ffg_qkp_qbc} {#configuring-flow-designer__table_hwd_cbw_qbc__entry__2} | Configuration option | Reference | |-|-| | Retain flow execution details | [Flow execution details retention](https://servicenow-prod.fluidtopics.net/h2t10962GS3p9ueV1V_q6Q "Due to the large amount of data consumed by flow execution details, your instance uses data retention policies to delete this data after a set time period.") | | Create flow-specific execution settings | [Flow execution settings](https://servicenow-prod.fluidtopics.net/BXan3x_vDYETnTKDbrQu_g "Specify the runtime settings for an individual flow, subflow, or action such as the run priority, reporting level, and logging level.") | | Enable flow reporting | [Activate flow reporting](https://servicenow-prod.fluidtopics.net/0Wvrk7uR2kF3HtdQTZpAVg#enable-flow-reporting "Choose whether to generate execution details for all flows and actions run, just for individual flows and actions, or just when you test a flow or action. Specify the level of detail the execution details contain.") | | View flow and action dashboards | [FDIH Dashboard](https://servicenow-prod.fluidtopics.net/UafKrBrjT_ReVL7aLSKAJg "Use a single dashboard to view usage, execution, and debug information for Workflow Studio and Integration Hub transactions. Open links to related Workflow Studio properties, logs, events, and editors.") | | Set flow priority | [Flow priority](https://servicenow-prod.fluidtopics.net/fPY5jIV42Fmi1_5~DbCi0g "Specify the priority that you want a background flow to have in relation to other flows waiting to be run. Run a group of higher priority flows before running any lower priority flows.") | [Table 1. Flow Administration options] {#configuring-flow-designer__table_hwd_cbw_qbc} {#configuring-flow-designer__table_ohl_3bw_qbc__entry__2} | Configuration option | Reference | |-|-| | Grant users access to build flows by role | [User access to Workflow Studio flows](https://servicenow-prod.fluidtopics.net/It9~lSDhYhBThAAusolhpg "Administrators can grant users access to Workflow Studio flows by assigning delegated development permissions or directly assigning a user role. Administrators can also specify which features and content a user can access based on user roles. Application developers can access Workflow Studio functionality through APIs for flows, subflows, and actions.") | | Restrict access to individual flow and action features by custom roles | [Manage access to Workflow Studio flow features](https://servicenow-prod.fluidtopics.net/mXvfybwkS~XNCbilCJ1Q3w "Restrict access to individual Workflow Studio flow features by user role. Specify what additional roles a user must have to access an individual feature such as copy a flow.") | | Filter flow and action content by role | [Content filtering for Workflow Studio flows](https://servicenow-prod.fluidtopics.net/Hj3fdYK1epGg30hEDdzlFg "Specify which content a user can access based on the user's role.") | [Table 2. User access options] {#configuring-flow-designer__table_ohl_3bw_qbc} {#configuring-flow-designer__table_rd5_mbw_qbc__entry__2} | Configuration option | Reference | |-|-| | Grant access to flow and action APIs | [API access to Workflow Studio flows](https://servicenow-prod.fluidtopics.net/qg4DaeC3KGZzfUnPFhJw0A "Application developers can access Workflow Studio functionality through APIs for flows, subflows, and actions. Flow authors can enable individual flows, subflows, and actions to be client callable during design.") | | Create code snippets | [Create code snippets for flows, subflows, and actions](https://servicenow-prod.fluidtopics.net/Uok3i0J65kP~J6cHqoIGew "Generate a code snippet to call a specific flow, subflow or action.") | | Create a client callable flow, subflow, or action | [Create a client callable flow, subflow, or action](https://servicenow-prod.fluidtopics.net/ZQe_e5SFfxxzoLR~zaUyPQ "Enable a client script to trigger a flow, subflow, or action.") | [Table 3. API access options] {#configuring-flow-designer__table_rd5_mbw_qbc} {#configuring-flow-designer__table_akq_zbw_qbc__entry__2} | Configuration option | Reference | |-|-| | Manage cross-scope access to flows and actions | [Restricted caller access to Workflow Studio flows](https://servicenow-prod.fluidtopics.net/OSgI54f_zqqD1BjyE4ZVow#restricted-caller-access-flow-designer "Track flows and actions that require access to cross-scope resources. Allow or deny flows and actions access to cross-scope resources.") | | Upgrade restricted caller access | [Upgrade restricted caller access privileges for flows and actions](https://servicenow-prod.fluidtopics.net/OSgI54f_zqqD1BjyE4ZVow#upgrade-access-privileges-flows-actions "Allow instances upgraded from San Diego and earlier releases to generate restricted caller access privilege requests for flows and actions.") | [Table 4. Restricted caller access options] {#configuring-flow-designer__table_akq_zbw_qbc} {#configuring-flow-designer__table_ant_dcw_qbc__entry__2} | Configuration option | Reference | |-|-| | Update flow diagramming | [Update to the latest version of Flow Diagramming](https://servicenow-prod.fluidtopics.net/wLIT_XOxVxXLJbmNvjB9wQ "Flow diagramming is automatically installed on your instance as a dependency of Workflow Studio.") | | Update Workflow Studio and all of its dependencies | [Update to the latest version of Workflow Studio](https://servicenow-prod.fluidtopics.net/hQOBDe3KSgG6ID3tfUMSLg "Workflow Studio is automatically installed on your instance. However, Workflow Studio is a ServiceNow Store application, so to get the latest features, you must update your version manually to the most recent version.") | [Table 5. Update Workflow Studio options] {#configuring-flow-designer__table_ant_dcw_qbc}