---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Associate Record to Email action

# Associate Record to Email action {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Associate a record with an Email \[sys_email\] record so that you can track which record is affected by the email.

## Roles and availability {#associate-to-email-action__section_otk_h2c_xhb}

Available as a Workflow Studio ServiceNow core action. Users with the flow_designer or admin role can add an action to a flow and define configuration details.

## Fields {#associate-to-email-action__section_lmf_l2c_xhb}

{#associate-to-email-action__table_ix1_52c_xhb__entry__2}

| Field | Description |
|-|-|
| Email Record | Email \[sys_email\] record that the Target Record associates with. |
| Target Record | Record to associate to the email record |
[ ]

{#associate-to-email-action__table_ix1_52c_xhb}

## Output {#associate-to-email-action__section_hpp_f2j_xhb}

This action updates the Target field on the Email \[sys_email\]
record.

## Example {#associate-to-email-action__section_cbm_l2c_xhb}

In the following example, a process owner adds the Associate Record to Email action under an inbound email trigger. The user has also added a Create Catalog Task action in the flow. In the Email Record field, the user selects to associate a record to the email that triggered the flow. In the Target Record field, the user selects to associate the Catalog Task \[sc_task\] record that is created in the Create Catalog Task action.Figure 1. Using the Associate to Email action