--- sourceDocument: Australia Build workflows sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows Release : - australia ft:locale : - en-US ft:publication_title : - Australia Build workflows ft:clusterId : - crworkflow bundleId : - crworkflow workflow : - Creator --- # Activate Playbooks for App Engine # Activate Playbooks for App Engine {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Activate Playbooks on your instance to create playbooks in App Engine. ## Before you begin Role required: admin ## About this task In order to create playbooks in App Engine, you must [purchase a subscription to the ServiceNow AI Platform App Engine](https://www.servicenow.com/now-platform/app-engine/pricing.html).{#activate-process-automation-designer-for-app-engine__p_Context1of3} To purchase this subscription, contact your ServiceNow account manager. Your account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.{#activate-process-automation-designer-for-app-engine__p_Context2of3} If you don't have an account manager, decide to delay activation after purchase, or want to evaluate the product on a subproduction instance without charge, follow these steps to enable the Process Automation Designer for App Engine \[com.glide.pad.license\] plugin:{#activate-process-automation-designer-for-app-engine__p_Context3of3} ## Procedure 1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-process-automation-designer-for-app-engine__navigate-plugins} {#activate-process-automation-designer-for-app-engine__navigate-plugins} 2. Select Request plugin to open the Activate Plugin form on Now Support. {#activate-process-automation-designer-for-app-engine__request-plugin} {#activate-process-automation-designer-for-app-engine__request-plugin} 3. On the Activate Plugin form, provide the following information. {#activate-process-automation-designer-for-app-engine__table_awx_bhf_ygb__entry__2}{#activate-process-automation-designer-for-app-engine__p_ub1_nfg_h1c}{#activate-process-automation-designer-for-app-engine__p_vb1_nfg_h1c}{#activate-process-automation-designer-for-app-engine__p_zb1_nfg_h1c} | Field | Description | |-|-| | What is your target instance | Select the instance that you want to activate the plugin on. | | Which plugin would you like to activate | Select the name of the plugin to activate.{#activate-process-automation-designer-for-app-engine__p_wb1_nfg_h1c} Note: If the plugin isn't listed, or if you're activating on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box. Enter the plugin name in the field that appears. | | Select Maintenance Date and Time | Select the date and time to activate the plugin. | [Table 1. Activate Plugin form] {#activate-process-automation-designer-for-app-engine__table_awx_bhf_ygb} For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.{#activate-process-automation-designer-for-app-engine__p_bc1_nfg_h1c} {#activate-process-automation-designer-for-app-engine__request-form} {#activate-process-automation-designer-for-app-engine__request-form} 4. Select Submit. After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager. {#activate-process-automation-designer-for-app-engine__submit-request} {#activate-process-automation-designer-for-app-engine__submit-request}{#activate-process-automation-designer-for-app-engine__steps_rsp_1v4_1hb} ## Result You can create triggers in Playbooks for [custom tables that you create](https://www.servicenow.com/docs/access?context=t_CreateATable&version=australia&pubname=australia-platform-administration&ft:locale=en-US). Enabling the Process Automation Designer for App Engine \[com.glide.pad.license\] plugin lets you create playbooks for these tables and their [extensions](https://www.servicenow.com/docs/access?context=table-extension-and-classes&version=australia&pubname=australia-platform-administration&ft:locale=en-US): * Affected CIs \[cmdb_outage_ci_mtom\] * Agent Capacity \[awa_agent_capacity\] * Agent channel availability \[awa_agent_channel_availability\] * Agent Presence \[awa_agent_presence\] * Announcement \[announcement\] * Assessment Category Result \[asmt_category_result\] * Assessment Instance \[asmt_assessment_instance\] * Assessment Metric \[asmt_metric\] * Assessment Metric Template \[asmt_template\] * Assessment Metric Type \[asmt_metric_type\] * Assessment Metric Type Group \[asmt_metric_type_group\] * Assessment Net Promoter Score \[asmt_nps_result\] * Assessment Template Definition \[asmt_template_definition\] * Assignment Eligibility \[awa_eligibility_pool\] * Assignment Rule \[awa_assignment_rule\] * Audit \[cert_audit\] * Audit Result \[cert_audit_result\] * AWA Agent Presence and Capacity \[awa_agent_presence_capacity\] * AWA Document Size \[awa_document_size\] * Base Configuration Item \[cmdb\] * Building \[cmn_building\] * Business Calendar \[business_calendar\] * Certification Template \[cert_template\] * CI Relation Filter \[cmdb_rel_filter\] * CI Relationship \[cmdb_rel_ci\] * CI Relationship Rollup \[cmdb_rel_rollup\] * CI Relationship Type \[cmdb_rel_type\] * CI/User Relationship Type \[cmdb_rel_user_type\] * CIs Affected \[task_ci\] * CMDB Group \[cmdb_group\] * CMDB Group Event Queue \[cmdb_group_event_queue\] * CMDB Group Type \[cmdb_group_type\] * CMDB Health Configuration \[cmdb_health_config\] * CMDB Health Metric \[cmdb_health_metric\] * CMDB Health Result \[cmdb_health_result\] * CMDB Health Scorecard \[cmdb_health_scorecard\] * Company \[core_company\] * Connection \& Credential Aliases \[sys_alias\] * Connection \& Credential Templates \[sys_alias_templates\] * Cost Center \[cmn_cost_center\] * Country \[core_country\] * Department \[cmn_department\] * Direct Relationships \[cmdb_related\] * \[dms_document\] * Draft Document \[draft_document\] * Follow On Task \[cert_follow_on_task\] * Group \[sys_user_group\] * Group Member \[sys_user_grmember\] * Group Queue Priority \[awa_group_queue_priority\] * Group Relationship \[cmdb_rel_group\] * Group Role \[sys_group_has_role\] * Group Skill \[sys_group_has_skill\] * Guided Setup Task \[gsw_task\] * Holiday \[sys_holiday\] * Impacted CIs \[task_cmdb_ci_service\] * Inbox Layout \[awa_inbox_layout\] * Interaction \[interaction\] * IP Address Pool \[cmdb_ip_address_pool\] * IP Address Range \[cmdb_ip_address_range\] * IP Address to DNS Name \[cmdb_ip_address_dns_name\] * IP Service \[cmdb_ip_service\] * KB Submission \[kb_submission\] * Knowledge \[kb_knowledge\] * Knowledge Base \[kb_knowledge_base\] * Knowledge Category \[kb_category\] * Knowledge Feedback \[kb_feedback\] * Knowledge Feedback Task \[kb_feedback_task\] * Knowledge Use \[kb_use\] * Location \[cmn_location\] * Metric \[metric_instance\] * Model Category \[cmdb_model_category\] * Offer Details \[awa_offer_details\] * OS User \[cmdb_os_user\] * Outage \[cmdb_ci_outage\] * Page \[sp_page\] * Peer Relationships \[cmdb_peer\] * People Relationship \[cmdb_rel_person\] * Presence State \[awa_presence_state\] * Private Task \[vtb_task\] * Product Model \[cmdb_model\] * Queue \[awa_queue\] * Related Entry \[cmdb_related_entry\] * Report \[sys_report\] * Role \[sys_user_role\] * Roster \[cmn_rota_roster\] * Rotation Escalation \[cmn_rota_escalation\] * Scheduled Suite Run \[sys_atf_schedule_run\] * Service \[cmdb_ip_service_ci\] * Service Portal \[sp_portal\] * Shift \[cmn_rota\] * Shift Escalation Set \[cmn_rota_escalation_set\] * Shift Escalation Step Definition \[cmn_rota_esc_step_def\] * Skill Category \[cmn_skill_category\] * Skill Level \[cmn_skill_level\] * Skill Level Type \[cmn_skill_level_type\] * Subscribers \[cmdb_subscriber\] * Template \[sys_template\] * Test \[sys_atf_test\] * Test Results \[sys_atf_test_result\] * Test Suite \[sys_atf_test_suite\] * Test Suite Result \[sys_atf_test_suite_result\] * Test Suite Test \[sys_atf_test_suite_test\] * Test Template \[sys_atf_test_template\] * Theme \[sp_theme\] * Ticket \[ticket\] * \[universal_request\] * User \[sys_user\] * User Skill \[sys_user_has_skill\] * Vendor Type \[vendor_type\] * Work Item \[awa_work_item\] * Work Item Rejection \[awa_work_item_rejection\] * Work Item Sizing \[awa_work_item_sizing\] * Work Item Sort Order \[awa_queue_item_sorting\] {#activate-process-automation-designer-for-app-engine__ul_nw2_bdb_knb} Note: If you create a custom table such as My Table \[x_my_table\], you can create playbooks that trigger from it. However, you cannot create a playbook that triggers from a table belonging to another Process Automation Designer plugin. *[\>]: and then