---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Workflow activities

# Workflow activities {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Workflow activity properties reference  
Important:  
As of the Zurich release, new customers no longer receive the legacy workflows created and published by ServiceNow, Inc.. All legacy workflow functionality has been replaced by Workflow Studio content. Only customers who upgraded from prior versions retain the ability to use and edit existing legacy workflows. While all customers retain the ability to create legacy workflows, you are strongly encouraged to instead use Workflow Studio to create process automation content. Only Workflow Studio will receive new features and enhancements.

Each activity performs a different task, such as running a script, sending notifications, or
requesting approvals. Activities can succeed or fail, which can result in actions performed by
other activities.

For information about configuring different types of activities, click an activity name in the
list below or see [Workflow activities reference](https://servicenow-prod.fluidtopics.net/GSE7hQr75sK3wYyGCb2hMQ "Workflow activity reference, organized by category.").

## Core activities provided in the base system

* [Approval and rollback workflow activities](https://www.servicenow.com/docs/access?context=c_ApprovalAndRollbackActivities&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)
* [Condition Workflow
  activities](https://www.servicenow.com/docs/access?context=r_ConditionActivites&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)
* [Notification workflow activity](https://www.servicenow.com/docs/access?context=r_NotificationActivity&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)
* [Notify workflow activities](https://www.servicenow.com/docs/access?context=c_NotifyActivities&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)
* [Workflows used as subflows](https://servicenow-prod.fluidtopics.net/ezPxtdpEBNyiNTcz0mu2mQ "A workflow can launch another workflow as an activity.")
* [Task workflow activities](https://www.servicenow.com/docs/access?context=r_TaskActivities&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)
* [Timer workflow
  activities](https://www.servicenow.com/docs/access?context=c_TimerActivities&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)
* [Utility workflow
  activities](https://www.servicenow.com/docs/access?context=c_UtilityActivities&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US)
{#c_WorkflowActivities__ul_qcc_lcs_3r}

## Activities provided with Orchestration

The following activities are included with Orchestration.

* Active Directory activity pack
* Orchestration activities
* PowerShell activities
* Puppet activities
{#c_WorkflowActivities__ul_pcx_2ds_3r}

## Templates provided for creating custom activities

If Orchestration is active on your system, users with the proper roles can create custom
activities using the ServiceNow [Orchestration activity
designer](https://www.servicenow.com/docs/access?context=c_WorkflowActivityDesigner&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US). For information about the templates Orchestration provides for
creating custom activities that you can upload to the ServiceNow Store, see [Activity designer
components](https://www.servicenow.com/docs/access?context=c_ActivityDesignerComponents&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).