---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Create a workflow for a new service catalog item

# Create a workflow for a new service catalog item {#ariaid-title1}

* Release version: Australia
* 
* Updated July 10, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

When you create a new service catalog item, you can create a new corresponding
workflow at the same time.

## Before you begin

* You must have the snc_required_script_writer_permission and either the workflow_admin or workflow_creator role to use the Workflow Editor.
* If you are designing the workflow as part of an update set process, see [Workflow movement with update sets](https://servicenow-prod.fluidtopics.net/JTqFtYLyMbeW_7FpQcB88A#c_WorkflowMovementWithUpdateSets "The system tracks workflows in update sets differently than other records because workflow information is stored across multiple tables.") before creating the workflow.
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## Procedure

1. Navigate to AllService CatalogCatalog DefinitionsMaintain Items.
2. At the top of the form, next to Catalog Items, click New ![]().  
   The Catalog Item form opens.
3. Add a Name.
4. Select the Process Engine tab.
5. Next to the Workflow field, click the lookup icon .
6. Next to Workflow at the top, click New.  
   The Workflow version dialog opens in the New Workflow View. The Table field is set to Requested Item (sc_req_item) and is read-only.
7. Add a Name.
8. \[Optional\]Add a Description.
9. \[Optional\] Change the stage information as necessary.
10. Click Submit.  
    The new workflow is created with the Begin and Endactivities connected by a single transition. ![New workflow]()
11. Finish creating the workflow by adding activities, validating, and publishing so the workflow is available to other users.  
    For more information, see [Work on workflows](https://servicenow-prod.fluidtopics.net/adyw0lKsnKGJzczcfBVkvQ#work-on-workflows "To complete a workflow, you add workflow activities, validate the workflow, and publish it.").
12. To change advanced settings for the workflow, click the Properties icon.
13. Click Update.  
    If you close the Workflow Editor, you can see the Catalog Item record. Note that the workflow is added to the Workflow field. The Show Workflow and Information icons appear next to the Workflow field. Hover over the information icon to view a read-only summary of the workflow.

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