---
sourceDocument: Australia Build workflows
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/build-workflows

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build workflows

ft:clusterId :

    - crworkflow

bundleId :

    - crworkflow

workflow :

    - Creator


---

# Approval rules

# Approval rules {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Many organizations rely on an approval process to ensure that requests are reasonable
and fit an organization's budget.  
Important:  
Classic approval rules have been replaced by the Workflow Studio [Ask for Approval action](https://servicenow-prod.fluidtopics.net/b_wb~rFm82ytUgYBbHM2nA "Request approval for a record. Configure a set of rules to automatically approve, reject, or cancel an approval request without having to write script. Add a due date to automatically approve, reject, or cancel when a decision has not been made by a designated time."). Use Workflow Studio to create workflow-driven approval logic that is easier to maintain and provides better reporting information.  
The service catalog can use these classes of approvals:

* Gating approvals: Must occur before a request can be initiated. For example, allow a manager to reject an employee's request for a company car. To learn more about gating approvals, see [Gating approvals](https://servicenow-prod.fluidtopics.net/lHedDaDeqzvgzEsOzsdFHA "A gating approval acts as a gate through which a request must pass before it can start.").
* Process approvals: Take place within an execution plan process that has been initiated. For example, allow the security group to reject a request for access to SSN even though the employee's manager approved it. To learn more about process approvals, see [Process approvals](https://servicenow-prod.fluidtopics.net/30xfUcjU_RGDasZOrX_fPg "Once a request has passed its gating approvals, any relevant execution plans are initiated.").

{#c_ApprovalRules__ul_stm_b4d_b2c}  
Note:  
To enable approval processes to operate smoothly, make sure that the appropriate users have the correct role, and that the role grants access to the necessary tables for users in all the relevant departments and domains.