---
sourceDocument: Australia Better Together
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/better-together

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Better Together

ft:clusterId :

    - btss

bundleId :

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workflow :

    - Technology


---

# Track the performance of your IT assets using Hardware Asset Management and Sustainable IT

# Track the performance of your IT assets using Hardware Asset Management and Sustainable IT {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Track the performance of your IT assets using Hardware Asset Management and Sustainable IT

The Sustainable IT application allows for effective management and monitoring of emissions and energy consumption from hardware assets, along with ensuring proper disposal at the end of their lifecycle.
Integrating Hardware Asset Management with Sustainable IT provides a comprehensive approach to managing IT asset sustainability.
Show full answer Show less  

## Key Features

* **Hardware Asset Inventory Management:** Estimate energy consumption and emissions from hardware assets.
* **Lifecycle Tracking:** Report on e-waste reduction and increase the proportion of Energy Star-certified assets.
* **Data Center Monitoring:** Track energy consumption, carbon emissions, and renewable energy usage.
* **Sustainable IT Metrics Dashboard:** View key metrics at a glance for informed decision-making regarding asset retirement or repurposing.

## Key Outcomes

By utilizing both Hardware Asset Management and Sustainable IT, organizations can:

* Effectively manage emissions from hardware assets.
* Monitor energy consumption and ensure proper disposal of assets.
* Gain insights into sustainability performance through dashboards.
* Establish goals for energy-saving measures and prepare ESG disclosures.

## Next Steps

To begin tracking emissions data from IT assets, follow these steps:

* Activate the Sustainable IT plugin.
* Filter and activate the Sustainable IT metric definitions.
* Create and configure new entities for data centers.  
The Sustainable IT application enables you to effectively manage and monitor the emissions generated by your hardware assets. Additionally, it enables you to keep track of the energy consumption of your assets and their proper
disposal after they reach the end of their lifespan.

## Combined benefits of integrating Hardware Asset Management and Operational Sustainability Management's Sustainable IT {#using-ham-for-esg__section_bjp_vb1_3yb}

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| Feature | Hardware Asset Management | Operational Sustainability Management | All applications together |
|-|-|-|-|
| Hardware asset Inventory Management | ![Yes]() | ![No]() | ![Yes]() |
| Estimate hardware asset energy consumption and emissions | ![No]() | ![Yes]() | ![Yes]() |
| Hardware asset Lifecycle Tracking | ![Yes]() | ![No]() | ![Yes]() |
| Report reduction in e-Waste | ![No]() | ![Yes]() | ![Yes]() |
| Increase the proportion of Energy Star-certified assets within the portfolio | ![No]() | ![No]() | ![Yes]() |
| Track data center energy consumption, carbon, and renewables | ![No]() | ![Yes]() | ![Yes]() |
| Monitor PUE, WUE and CUE from each location for targeted improvement | ![No]() | ![No]() | ![Yes]() |
| Track all relevant Sustainable IT metrics at a glance | ![No]() | ![No]() | ![Yes]() |
[ ]

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## Workflow for using Hardware Asset Management and Sustainable IT {#using-ham-for-esg__section_djp_vb1_3yb}

Using Hardware Asset Management and Sustainable IT applications together provides the following benefits:

* Enables you to effectively manage and monitor the emissions generated by your hardware assets
* Helps you to keep track of the energy consumption of your assets and their proper disposal after they reach the end of their lifespan.
* Provides valuable insights through a dashboard, enabling you to make informed decisions on whether to retire or repurpose these assets
{#using-ham-for-esg__ul_ejp_vb1_3yb}

The figure illustrates the collaborative efforts between an IT executive and the Sustainability program manager in collecting data on carbon footprint and e-waste. The ESG program managers establish goals and targets to monitor the
efficacy of energy-saving measures and prepare disclosures.
Figure 1. The Hardware Asset Management and Sustainable IT workflow  
In this workflow:

1. The IT executive logs in to the Asset Executive Workspace to track and report the IT sustainability performance.
2. The IT executive then gets the carbon footprint and e-waste generated across different hardware asset categories and tracks the carbon footprint and efficiency metrics for data centers.
3. The ESG program manager coordinates between Sustainability and IT with a single shared set of data.
4. The ESG program managers establish goals and targets to monitor the efficacy of energy-saving measures and thus help the ESG reporting and disclosure manager to prepare disclosures.
5. The ESG reporting and disclosure manager prepares the ESG disclosures.
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## Requirements for integrating Hardware Asset Management and Operational Sustainability Management {#using-ham-for-esg__section_hjp_vb1_3yb}

1. Install and activate the Sustainable IT (sn_esg_sustain) plugin.
2. Install and activate the Hardware Asset Management (sn_hamp) plugin.
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## Get started with using Sustainable IT to track your emissions data from your IT assets {#using-ham-for-esg__section_jjp_vb1_3yb}

Get started with Sustainable IT by completing these tasks:

1. [Activate the Sustainable IT plugin](https://www.servicenow.com/docs/access?context=activate-the-sustainable-it-plugin&version=australia&pubname=australia-environmental-social-governance&ft:locale=en-US).
2. [Filter and activate the Sustainable IT metric definitions](https://www.servicenow.com/docs/access?context=filter-sustainable-it-metric-definitions&version=australia&pubname=australia-environmental-social-governance&ft:locale=en-US).
3. [Create new entities for data centers](https://www.servicenow.com/docs/access?context=create-a-new-entity-for-data-centers&version=australia&pubname=australia-environmental-social-governance&ft:locale=en-US).
4. [Manually set up entities for Sustainable IT data centers](https://www.servicenow.com/docs/access?context=set-up-entities-for-sustainable-it&version=australia&pubname=australia-environmental-social-governance&ft:locale=en-US).
5. [Configure Sustainable IT](https://www.servicenow.com/docs/access?context=configure-sustainable-it&version=australia&pubname=australia-environmental-social-governance&ft:locale=en-US).
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