AI Admin Center supports machine translation for Australia. Localization is applicable to AI Admin Center in all languages supported by the ServiceNow AI Platform.

Now Assist supports Dynamic Translation for Australia.

AI Agent Advisor supports machine translation for Australia. Localization is applicable to AI Agent Advisor in all languages supported by the ServiceNow AI Platform.

AI agents and AI Agent Studio are built on the GPT-4o-based framework and supports localization according to the GPT-4o model.

AI Search supports indexing and search in all languages offered by the ServiceNow AI Platform. Search features, such as stop words and synonyms, are available in many supported languages. For details of language support by feature, see Internationalization support for AI Search.

Accounts Payable Operations supports multiple languages. However, the current DocIntel model is trained to extract invoices in the English language only. To process an invoice in the multiple languages supported by DocIntel, you must train the DocIntel model.

This product is available in English.

AI specialist supports multiple languages for user interaction. Because language detection and generation are based on an underlying large language model, not all languages have the same level of fluency. See Multilingual support for AI specialists for more information.

Japanese Localization for CPQ admin UI: The CPQ admin UI supports internationalization for the CPQ Configurator and Transaction Manager. Static user interface elements, including labels, headings, and system text, can be displayed in Japanese. This is part of an initial pilot to support SoftBank onboarding. Administrators can select their preferred language through the ServiceNow platform. If any static content is not translated, the system automatically falls back to English. It also supports Japanese character input across applicable fields and controls. User-generated content remains in the language in which it is entered.

Enhanced localization in CPQ: Translation and localization support is enhanced to include product offering labels, definitions, and field text in CPQ. Content is translated at compile time, enabling multilingual configuration workflows and a more consistent localized experience.

Localization is applicable to DEX in all languages supported by the ServiceNow AI Platform.

Generative AI Controller uses Microsoft Azure OEM for Dynamic Translation in Now Assist for multilanguage support. You can enable dynamic translation from the AI Admin Hub console. For more information, see Microsoft Azure OEM for Dynamic Translation in Now Assist.

Multi-language support for the L1 IT Service Desk AI Specialist may vary.

Live Connect operates independently of language settings. Data returned through Live Connect reflects the language settings of the queried tables.

RPA Hub supports international languages. For more information, see Internationalization support for RPA Hub.

The ServiceNow IDE is localized in all supported left-to-right languages and reflects the language preference selected by users for the instance. For information about how to activate a language on an instance, see Activate a language.