Performance Analyzer release notes

Release version: Australia
Updated March 12, 2026
1 minute to read

The ServiceNow® Performance Analyzer application enables you to access page load time data, trends, and waterfall visualizations directly from your instance. It also helps you to identify page performance issues and bottlenecks in UX framework pages independently. Performance Analyzer was enhanced and updated in the Australia release.

About Performance Analyzer

  • Group pages by variant to identity performance issues.
  • Filter client interaction lists to investigate user-specific performance issues.
  • View a waterfall with macroponent server-side calls.

See Performance Analyzer for more information.

Activation and other requirements

Important:
Performance Analyzer is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.
Activation information

Install Performance Analyzer by requesting it from the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

Upgrade information

Starting with the Zurich release, Performance Analyzer is available on your instance automatically. For access to Performance Analyzer for earlier instances, install Performance Analyzer from the ServiceNow® Store.

Australia

The ServiceNow® Performance Analyzer application enables you to access page load time data, trends, and waterfall visualizations directly from your instance. It also helps you to identify page performance issues and bottlenecks in UX framework pages independently. Performance Analyzer was enhanced and updated in the Australia release.

What's changed

Deep linking
Save and share links that replicate the same view for others.
Group by variant
Aggregate pages with data grouped by variant help you to identify performance issues.
Filter client interaction lists
Filters for client interaction lists enable you to investigate user-specific performance issues.
Waterfall view
The waterfall view displays which macroponent is associated with server-side calls to help you trace API calls to specific UI components.