Password Reset release notes

Release version: Australia
Updated March 12, 2026
1 minute to read

The ServiceNow® Password Reset application enables you to set up your end users to reset and change their passwords either using self-service or with the help of a service desk agent. Password Reset was enhanced and updated in the Australia release.

About Password Reset

Use the Password Reset granular admin role to configure Password Reset features.

See Password Reset for more information.

Activation and other requirements

Activation information

Password Reset is a ServiceNow AI Platform feature that is active by default.

Australia

The ServiceNow® Password Reset application enables you to set up your end users to reset and change their passwords either using self-service or with the help of a service desk agent. Password Reset was enhanced and updated in the Australia release.

What's new

Granular admin roles in Password Reset
Configure the Password Reset application features using the granular Password Reset admin role (password_reset_admin).