Notify release notes
Release version: Australia
Updated March 12, 2026
1 minute to read
The ServiceNow® Notify application adds support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. Notify was enhanced and updated in the Australia release.
About Notify
Use the Notify granular admin role to configure Notify features.
See Notify for more information.
Activation and other requirements
- Activation information
Notify is a ServiceNow AI Platform feature that is active by default.
Australia
The ServiceNow® Notify application adds support for SMS and voice channels on the ServiceNow AI Platform to communicate with customers. Notify was enhanced and updated in the Australia release.
What's new
- Granular admin roles in Notify
- Configure the Notify application features using the granular Notify admin role (notify_setup_admin).