Features and changes by product

Release version: Australia
Updated March 12, 2026
1 minute to read

Review the new features and changes in this release by product.

New products in Australia

The Australia release includes new products.

Employee Service Management
Now Assist for Employee Center Pro release notes
Healthcare and Life Sciences
Care Team Work Management release notes
ServiceNow Otto for Care Team Operations release notes
HR Service Delivery
Recommended Actions for HRSD release notes
Industrial Connected Workforce
Industrial Connected Workforce Core release notes
Industrial Connected Workforce Mobile Experience release notes
Industrial Guided Tasks release notes
Industrial Standards release notes
IT Asset Management
IT Operations Management
ITOM Visibility release notes
Operational Technology
ServiceNow Otto for Operational Technology (OT) Service Management release notes
Sales Customer Relationship Management
Activity Management release notes
Advanced Approval Management release notes
Buying Group release notes
Quote Management release notes
ServiceNow AI Platform Capabilities
Knowledge Center release notes
Source-to-Pay Operations
ServiceNow Otto for Source-to-Pay Operations release notes
Telecommunications, Media, and Technology
Service Exchange (formerly Service Bridge) release notes
Telecommunications Customer 360 release notes

Updated features and products

Other products were changed and updated in the Australia release. For more information, refer to the release notes topics, which are organized by product area.