Localization Workspace release notes
The ServiceNow® Localization Workspace application is a targeted translation management experience for content owners and translation fulfillers that you can use to manage and deliver multilingual content at scale. Localization Workspace was enhanced and updated in the Australia release.
About Localization Workspace
- Set up language providers and language groups with confidence, assisted by the new Guided Tours in the Localization Workspace interface.
- Upload your glossaries to the new Language Asset Management tab for editing and storage.
- Export a glossary from Language Asset Management.From version 3.1.0.
- Assign the Terminology Manager role to users working with glossaries in Language Asset Management. From version 3.1.0.
- Cancel translation requests, delete draft requests, and review archived requests from the Localization Workspace landing page.
- View the translation method from the translation request summary.
- Use intelligent due date suggestions based on the size and scope of your requests when creating translation requests.
See Localization Workspace for more information.
Activation and other requirements
- Activation information
Install Localization Workspace by requesting it from the ServiceNow Store. See Localization Workspace on the ServiceNow Store. Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.
June 2026
The ServiceNow® Localization Workspace application is a targeted translation management experience for content owners and translation fulfillers that you can use to manage and deliver multilingual content at scale. Localization Workspace was enhanced and updated in the Australia release.
What's new
- Export a glossary from Language Asset Management
- Download a glossary from Language Asset Management as a CSV or spreadsheet file. From version 3.1.0.
- Terminology Manager role
- Control access to glossary and terminology management with the Terminology Manager role (sn_lw.terminology_manager). This role contains roles that were previously contained in sn_lw.user. The sn_lw.user role is required for all users in Localization Workspace. From version 3.1.0.
Australia
The ServiceNow® Localization Workspace application is a targeted translation management experience for content owners and translation fulfillers that you can use to manage and deliver multilingual content at scale. Localization Workspace was enhanced and updated in the Australia release.
What's new
- Guided tours in the Localization Workspace interface
- Leverage new guided tours that assist users with setting up language providers and language groups.
- Language Asset Management
- Upload, store, and edit multiple glossaries in the new Language Asset Management tab of Localization Workspace. Each glossary can include terms translated into multiple languages. In the Australia release, Language Asset Management provides upload, storage, and editing functions only.
What's changed
- Cancel translation requests, delete draft requests, and review archived requests from the landing page
- Monitor and control your requests on the landing page with functions to cancel translation requests, delete draft requests, and review archived requests.
- View the translation method from the translation request summary
- View the translation method, such as TMS or machine translation, from the translation request summary. The summary is available from the My Requests list on the landing page.
- Use intelligent due date suggestions based on the size and scope of your requests
- Use intelligent due date suggestions, which provide an estimated completion date for your translations, based on the size and scope of your translation request. You can accept the suggested due date when submitting your request.