Content Management System release notes

Release version: Australia
Updated March 12, 2026
1 minute to read

The Content Management System (CMS) is a ServiceNow application that enables users to create a custom interface for the ServiceNow platform and ServiceNow applications. This application can no longer be activated and will be deprecated in the C release (GA).

About Content Management System

Activation and other requirements

Australia

The Content Management System (CMS) is a ServiceNow application that enables users to create a custom interface for the ServiceNow platform and ServiceNow applications. This application can no longer be activated and will be deprecated in the C release (GA).

Plugin information

Plugins planned for deprecation

The following plugins are planned for deprecation:

  • CMS core plugin (com.glide.cms): Planned for deprecation in the C release (GA). It will be hidden and no longer available for activation but will continue to be supported for regression and security defects until the C release (GA). Use Service Portal for new development instead of CMS. Service Portal is an alternative to CMS with a refined user experience, and is active by default in the base system. For more information, see Service Portal and Content Management and Service Portal.
  • CMS core plugin (com.glide.cms.extensions): Planned for deprecation in the C release (GA). It will be hidden and no longer available for activation but will continue to be supported for regression and security defects until the C release (GA). Use Service Portal for new development instead of CMS. Service Portal is an alternative to CMS with a refined user experience, and is active by default in the base system. For more information, see Service Portal and Content Management and Service Portal.