---
sourceDocument: Australia Build or modify applications
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/application-development

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Build or modify applications

ft:clusterId :

    - cadev

bundleId :

    - cadev

workflow :

    - Development, Data, and Analytics


---

# Install

# Install ATF troubleshooting agent {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install the ServiceNow Otto for Creator application from the ServiceNow Store to get the ATF troubleshooting agent application.

## Before you begin

* Review the [ServiceNow Otto for Creator](https://store.servicenow.com/sn_appstore_store.do#!/store/application/8178fec0ce0431105a7c9305875b2dca) application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.
* The default model provider for ATF troubleshooting agent is Anthropic Claude on AWS.
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Ensure that the following applications are installed:

* Build Agent: See [Install Build Agent](https://servicenow-prod.fluidtopics.net/EROeC9~Du7I~voFiDV8Z~w "For the Premium version of Build Agent, install the ServiceNow Otto for Creator application from the ServiceNow Store.") for more information.
* ATF Test Generator and Cloud Runner: Install the [ATF Test Generator and Cloud Runner](https://store.servicenow.com/store/app/e4292f6e1be06a50a85b16db234bcbc3) store application from ServiceNow store. You also need to set up the cloud user for seamless execution from the Build Agent interface. See [ATF Test Generator and Cloud Runner](https://www.servicenow.com/docs/access?context=atf-tg-cr-intro&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US) and [Set up cloud user](https://www.servicenow.com/docs/access?context=atf-tg-cr-configure&version=australia&pubname=australia-servicenow-platform&section=atf-tg-cr-cloud-user-selection&ft:locale=en-US) for more information.

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Role required: admin

## Procedure

1. From the ServiceNow Otto for Creator application page on the ServiceNow Store, select Buy.
2. After approval has been granted, on your instance, navigate to AllSystem ApplicationsAll Available ApplicationsAll.
3. Using the search bar, search for the ServiceNow Otto for Creator application (sn_now_creator).
4. Select Install.
5. Enable the ATF troubleshooting agent skill:
   1. Navigate to AllAI Admin Hub.
   2. Go to the AI Skills tab and select Creator.
   3. Select Turn on to enable the skill.

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   The skill is enabled for all users.
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