---
sourceDocument: Australia API Reference
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/api-reference

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia API Reference

ft:clusterId :

    - crapiref

bundleId :

    - crapiref

workflow :

    - Creator


---

# Data Retrieval

# Data Retrieval API {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Data Retrieval API method summaries and descriptions.
{#r_DataRetrievalAPI__id_gsh_xqt_3xb__entry__2}

| Method Summary | Description |
|-|-|
| [getKeys](https://servicenow-prod.fluidtopics.net/9N9QeFQNUCcBqrV1sBUMAw "Query the targeted table by example values and return a comma delimited sys_id list.") | Query the targeted table by example values and return a comma delimited `sys_id` list. |
| [getRecords](https://servicenow-prod.fluidtopics.net/1EOwvPMWDNnxmvZ4U~IuIg "Query the targeted table by example values and return all matching records and their fields.") | Query the targeted table by example values and return all matching records and their fields. |
| get | Query a single record from the targeted table by `sys_id` and return the record and its fields. |
| [aggregate](https://servicenow-prod.fluidtopics.net/Y2FXQoOq8Dv~NVhQxhjLqw "Query a table using an aggregate function including SUM, COUNT, MIN, MAX, LAST, and AVG.") | Query using and aggregate functions SUM, COUNT MIN, MAX, LAST, and AVG. To enable the aggregate functions, activate the Aggregate Web Service Plugin. |
[Table 1. Data Retrieval API]

{#r_DataRetrievalAPI__id_gsh_xqt_3xb}
* **[getKeys](https://servicenow-prod.fluidtopics.net/9N9QeFQNUCcBqrV1sBUMAw)**   
  Query the targeted table by example values and return a comma delimited `sys_id` list.
* **[getRecords](https://servicenow-prod.fluidtopics.net/1EOwvPMWDNnxmvZ4U~IuIg)**   
  Query the targeted table by example values and return all matching records and their fields.
* **[get](https://servicenow-prod.fluidtopics.net/89z_JLYHX31inWTAPnJe~Q)**   
  Query a single record from the targeted table by `sys_id` and return the record and its fields.
* **[aggregate](https://servicenow-prod.fluidtopics.net/Y2FXQoOq8Dv~NVhQxhjLqw)**   
  Query a table using an aggregate function including SUM, COUNT, MIN, MAX, LAST, and AVG.

**Related reference**   

* [Data Modification API](https://servicenow-prod.fluidtopics.net/hiP2xz2zG0gcLYfjqSsHQw "Data Modification API method summaries and descriptions.")