---
sourceDocument: Australia API Reference
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/api-reference

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia API Reference

ft:clusterId :

    - crapiref

bundleId :

    - crapiref

workflow :

    - Creator


---

# Troubleshoot a null response

# Troubleshoot a null response in a C Sharp integration {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Receiving a null response from ServiceNow's web service.

If you are receiving a "null" response from your web service in your client code, then you may
have missed the step in this tutorial for setting the elementFormDefault setting to
"False".

Remember to recompile your code against the WSDL after you have changed this setting and saved
it.