---
sourceDocument: Australia API Reference
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/api-reference

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia API Reference

ft:clusterId :

    - crapiref

bundleId :

    - crapiref

workflow :

    - Creator


---

# Additional integration resources

# Additional integration resources {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
In addition to employing inbound and outbound web services to integrate with ServiceNow apps, other resources are available to you, such as scripted
GraphQL, Javascript, and API developer guides.
* **[Using extension points to extend application functionality](https://servicenow-prod.fluidtopics.net/~vULb6Dfi1GVuu_EHscENQ)**   
  Use extension points to extend the functionality of an application without altering the original application code. You can use pre-existing extension points available in selected ServiceNow AI Platform applications, or you can add extension points when you develop custom applications in your own instance.
* **[Manage connection pooling](https://servicenow-prod.fluidtopics.net/_RJn9fgs5a~I~5jr4_JlXA)**   
  Outbound HTTP(S) connections from a base system instance or inbound connections from MID Servers, the ODBC driver, and other clients are maintained and reused where possible.
* **[Create data sources from other apps using ODBC driver](https://servicenow-prod.fluidtopics.net/qliSJsWpWHGKfjGE0nuWKA)**   
  The ServiceNow open database connectivity (ODBC) driver provides read-only access to the database associated with your ServiceNow instance.
* **[Understanding domain separation and web services](https://servicenow-prod.fluidtopics.net/1RETEjoDcCDKlg~r~gfkDA)**   
  Domain separation is supported in Web Services. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
* **[Analyze REST and SOAP API usage](https://servicenow-prod.fluidtopics.net/R~tmhVjkYWo8FXJy7rCdrg)**   
  REST and SOAP API analytics allow you to track and analyze web service API usage.
* **[Monitor inbound API integration usage](https://servicenow-prod.fluidtopics.net/cKZH~I4WpFXIQ3oBdqepbA)**   
  Monitor inbound integration usage requests, data egress, and domain-level usage through the Inbound API Integration Usage dashboard.
* **[Access your ServiceNow data using Live Connect](https://servicenow-prod.fluidtopics.net/80sxrgE0tSlmr66WiWH6_Q)**   
  Live Connect provides read-only access to your ServiceNow tables, allowing you to write SQL queries, create reports, and perform analysis while maintaining your existing security controls. This eliminates the need for data synchronization and ensures you work with current ServiceNow data.
* **[Query record data using the GraphQL API framework](https://servicenow-prod.fluidtopics.net/7tVDZVXn06BC3tRjVePM~Q)**   
  Create a custom GraphQL API to query record data from a component or a third-party system.