---
sourceDocument: Australia API Reference
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/api-reference

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia API Reference

ft:clusterId :

    - crapiref

bundleId :

    - crapiref

workflow :

    - Creator


---

# Add a push application record

# Add a push application record {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You must create a push application record and enter your Apple Push Notification certificate in that record to use push notifications in a Mobile SDK application that leverages Virtual Agent and push notifications.

## Before you begin

Role required: admin

This record is stored in the Push Application \[sys_push_application\] table.

## Procedure

1. Navigate to System NotificationPushPush Application.
2. Select New to add a new record.
3. In the Display Name and Name fields, enter the name of your application.
4. In the Push field, change the value from REST API to Direct.
5. In the iOS tab, select the search icon to the left of the Certificate field and select the certificate that you created.
6. Select Submit.
{#mobsdk-ios-add-push-app__steps_k41_ybw_trb}

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