---
sourceDocument: Australia Customer Success Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/acct-lifecycle-events

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Customer Success Management

ft:clusterId :

    - actle

bundleId :

    - actle

workflow :

    - Customer and Industry


---

# Revert a product adoption roadmap to a previous version

# Revert a product adoption roadmap to a previous version {#ariaid-title1}

Release version: Australia  
Updated July 26, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Restore a product adoption roadmap to the state captured in a previous published version.

## Before you begin

* The roadmap must have at least one previous published version.
* Role required: sn_acct_lc.customer_success_agent

## About this task

Reverting a roadmap restores the lanes and items from the selected version record. The roadmap header state remains unchanged. A work note is automatically added to the version record, documenting the
Revert action and the version label that was restored.

## Procedure

1. Open the product adoption roadmap record you want to revert.
2. Scroll to the Versions related list and open the version record you want to revert to.
3. Select Revert to this version.  
   Note:  
   A confirmation dialog is displayed before the revert is applied.
4. Select OK.  
   The roadmap lanes and items are replaced with the values from the selected version. The version label in the roadmap header and the version history is updated to reflect the restored version.

## Result

The roadmap reflects the lane and item configuration from the selected version. The roadmap state (Draft or Published) is not changed when you revert a version.
**Related concepts**   

* [Product adoption roadmap versioning](https://servicenow-prod.fluidtopics.net/v8qSMrC52wUwl4X_wAFmfw "Versioning preserves a snapshot of your roadmap each time you publish it, creating a complete history you can review or restore when plans change.")
* [View a product adoption roadmap](https://servicenow-prod.fluidtopics.net/4fqwt5NqZgjm~GHRzY3Ggw "View and organize products or capabilities into lanes to create a visual adoption plan for customer engagements.")
* [Product adoption roadmap](https://servicenow-prod.fluidtopics.net/VW0rvC8DJiFXduYzS1P3Fg "Guide customers through product adoption with roadmaps that define phased approaches, sequence capabilities, and track progress.")