Logik.ai 2025/10/03 release notes
Summarize
Summary of Logik.ai 2025/10/03 Release Notes
The Logik.ai 2025/10/03 release introduces important enhancements and bug fixes designed to improve functionality, performance, and integration capabilities. The update is scheduled for phased deployment across Demo, Test, and Production environments between October 2 and November 7, 2025. ServiceNow customers using Logik.ai can expect smoother configurator operations and expanded API capabilities.
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Key Features
- Transaction Manager: Dynamic Picklists – Picklists can now dynamically source values from a Managed Table that updates in real-time, ensuring that users always see the most current options. This feature allows easy conversion of static picklists to dynamic through a simple admin setting, ideal for frequently changing data.
- Transaction Manager: Transaction Statistics API – A new API endpoint provides bulk or individual transaction statistics such as sessions, views by user, and average time per stage within a specified date range. This enables admins to monitor and analyze transaction performance effectively.
- Salesforce Integration Update – The deprecated PlaceQuote API has been replaced by the Revenue Sales Transaction API, ensuring compatibility with newer Salesforce versions and maintaining seamless quote creation and update capabilities from Logik.ai.
Bug Fixes and Improvements
This release addresses multiple issues impacting user experience and system stability, including:
- Correction of runtime errors related to set size changes during enrichment configuration.
- Fixes for CSV upload processing and rapid patch calls affecting BOM accuracy.
- Improved UI elements such as logo/button display timing in ServiceNow configurator launches and responsive behavior of buttons in mobile views.
- Resolution of integration failures with the Threekit Visualizer and image viewer display issues.
- Enhancements to admin API capabilities, including tagging support.
- Stability improvements under high load conditions and fixes for AI rule search initialization errors.
Practical Impact for ServiceNow Customers
Customers leveraging Logik.ai within ServiceNow environments will benefit from enhanced configurator responsiveness, dynamic data-driven UI elements, and robust analytics via the new Transaction Statistics API. The Salesforce API update ensures continued integration compatibility, reducing disruption to sales processes. Bug fixes improve overall reliability and user experience, especially in embedded and mobile contexts.
Next Steps
ServiceNow customers should plan for the scheduled upgrade dates and review the new settings, especially if using static picklists or Salesforce integrations. Administrators can explore the new API features to gain transaction insights and consider enabling dynamic picklists to maintain current option lists. For feedback or new feature requests, customers are encouraged to use the Idea portal on Now Support and engage with the Logik.ai user community on Now Community.
Logik.ai 2025/10/03 release notes include new enhancements and bug fixes.
Schedule
| Sector | Upgrade |
|---|---|
| Demo | Thursday, October 02, 2025, 8 pm CT |
| Test | Thursday, October 16, 2025, 8 pm CT |
| Prod | Friday, November 07, 2025, 8 pm CT |
Example: an environment with URL https://[YourLogikURL].prod.logik.io receives this build Friday, November 07, 2025.
Release notes
This release version includes the following new enhancements and fixes.
Transaction Manager: Dynamic picklists - uses values from a Managed Table
A Managed Table can be set up and updated in real time to power the values available in the Picklist UI element. This enables picklists to always show the latest options and is suitable for data that changes often. Any static picklist can be swapped to dynamic through a simple setting change in the admin.
Transaction Manager: Transaction Statistics API - sessions and views by user, average time per stage
A new endpoint returns bulk or individual statistics on transactions within a date range, enabling admins to measure performance of their Transaction Manager experience.
The date range parameters specify a toDate and days value, which retrieves statistics from (toDate - days) to toDate.
Example call:
{{baseUrl}}/api/txn/metrics/v1/overview?txnId={{transactionId}}&days=30&toDate=2025-09-18T15:28:04Z
Salesforce RCA
Salesforce deprecated the PlaceQuote API, which allowed users to create and update quote lines from Logik.ai in newer Salesforce release versions. The PlaceQuote API is now refactored into the Revenue Sales Transaction API, which is supported for newer versions of Salesforce.
Bug fixes
| Fix | Short description |
|---|---|
| LGK-18542 | Fixed error where set size changes during On Configure/Reconfigure Enrichment were not taking effect at runtime |
| LGK-18757 | Fixed issue with Set CSV Upload where a BOM item was not removed after the CSV upload |
| LGK-19000 | Fixed issue where rapid patch calls to change field values led to inaccurate BOM responses in some scenarios |
| LGK-19002 | Fixed issue where the logo and buttons were shown before the layout loaded when launching the configurator from ServiceNow |
| LGK-19031 | Fixed issue where Available mode in Transaction Manager did not work intermittently |
| LGK-19069 | Resolved integration issue with Threekit Visualizer that caused failure to load on initialization |
| LGK-19085 | Fixed issue where the magnifier glass button for the image viewer was not displaying appropriately |
| LGK-19221 | Fixed issue where certain buttons were not responsive in mobile view for embedded layouts in a web component |
| LGK-19259 | Added capability to allow tagging via Admin API |
| LGK-19291 | Added ability for Solution Config to stay active while any child blueprint is being configured, even if other blueprints have passed the timeout |
| LGK-19434 | Fixed issue where rules search blueprint ingestion was failing due to data inconsistencies |
| LGK-19440 | Fixed issue where Flightpath UI was missing in the Config header under some scenarios |
| LGK-19450 | Fixed issue where the validation button on transaction configuration was missing |
| LGK-19460 | Fixed issue causing Connection Pool Shut Down errors during high load |
| LGK-19652 | Fixed error where enabling AI rule search in config blueprint caused an initialization error |
Additional resources
- Request new features or enhancements through the Idea portal on Now Support.
- Connect with other Logik.io users at Now Community