Roles installed with Facilities Service Management

  • Versão de lançamento: Australia
  • Atualizado 12 de mar. de 2026
  • 1 min. de leitura

    • Roles control access to features and capabilities in Facilities Service Management.

    Facilities Service Management adds the following roles.

    Nota:
    You must add the Notify viewer (notify_view) role to employees you want to view notify (conference calls and SMS messages) content. For more information, see Roles installed with Notify.
    Role title [name] Description Contains Roles
    facilities_read Can read facilities requests. none
    facilities_admin Can create and modify all facilities requests, modify floor plans, and configure buildings, floors, and rooms. Administrators can also create tasks using the Clone Task feature.
    • knowledge_manager
    • facilities_staff
    • facilities_dispatcher
    • catalog_admin
    • territory_admin
    • skill_admin
    • facilities_approver_user
    • template_admin
    • skill_model_admin
    facilities_asset_admin Can create and modify all facilities assets. asset
    facilities_approver_user Can approve whether a facilities request can move forward. approver_user
    facilities_dispatcher Can schedule and assign tasks to the facilities staff. They can be searched (filtered by) the group they manage.
    • skill_model_user
    • facilities_staff
    • territory_user
    • inventory_user
    facilities_staff Provides full access to the Facilities application and all modules. Can create and modify facilities requests and access facilities reports. Facilities staff are typically the users who are assigned to facilities requests and update the request record accordingly.
    • inventory_user
    • skill_user
    • document_management_user
    • fc_request_reader
    • territory_user
    • service fulfiller
    • fc_request_writer
    • facilities_read
    The facilities_staff and facilities_admin roles automatically inherit the following roles:
    fc_request_reader Can read facilities request records. none
    fc_request_writer Can create, read, write, and delete facilities request records. fc_request_reader
    fpv_floorplan_writer Can create, read, write, and delete facilities floor plans. fpv_floorplan_reader
    fpv_element_reader Can read room records. none
    fpv_element_writer Can create, read, write, and delete room records. none