---
sourceDocument: Australia Telecommunications Service Operations Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/pt-BR/telecom-service-ops

 Release :

    - australia

ft:locale :

    - pt-BR

ft:publication_title :

    - Australia Telecommunications Service Operations Management

ft:clusterId :

    - tsom

bundleId :

    - tsom

workflow :

    - Customer and Industry


---

# Attribute value discrepancy report

# Generate reports for attribute value discrepancies {#ariaid-title1}

* Versão de lançamento: Australia
* 
* Atualizado 12 de mar. de 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 min. de leitura

Use CMDB 360 to generate reports that highlight discrepancies in attribute values between different discovery sources or between a discovery source and the CMDB baseline.

## Antes de Iniciar

Role required: admin

## Por Que e Quando Desempenhar Esta Tarefa

Attribute value discrepancy reports help identify conflicting data from multiple sources updating the same configuration item (CI). This enables better data quality and integrity across your CMDB.

## Procedimento

1. Navigate to AllCMDB WorkspaceCMDB 360.
2. Select Create Query.
3. In the query type window, select Compare attribute values.
4. Define the query parameters:
   1. Select CI Class you want to analyze (for example, cmdb_ci_computer).
   2. Apply filters to narrow the scope (for example, Discovery source contains "TSOM").
   3. Select attributes to compare values across different discovery sources.
   4. Choose the sources to compare (for example, Discovery, SCCM).
   5. **Opcional:** Select Compare to CMDB to compare discovery source data to the current CMDB baseline.
   6. Click Save, provide a name for the query, and then click Run to generate the results.
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5. **Opcional:** Click Schedule to set up the query to run at defined intervals.

## Resultado

The report displays a comparison of attribute values across sources:

* Source 1: Current CMDB record.
* Source 1 Value: Value updated by the most recent discovery source.
* Source 2: Previous discovery source.
* Source 2 Value: Value provided by the earlier discovery source.

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Each discrepancy is listed as a separate record when a CI has been updated by multiple sources.
**Tarefas relacionadas**   

* [Configure attribute value discrepancy in CMDB 360](https://servicenow-prod.fluidtopics.net/3tUL229ZCdQS11xxzb9TYQ "Configure attribute comparison settings in CMDB 360 to detect data inconsistencies across multiple discovery sources.")
* [Control CI attribute updates using Reconciliation rules](https://servicenow-prod.fluidtopics.net/WBroU3wALwNONjdclpxhwA "To prevent specific attributes of a Configuration Item (CI) from being overwritten by Discovery or other data sources, use Reconciliation Rules. These rules define which data source is trusted to update a particular attribute when multiple sources provide values.")