Activate entitlements in Service Exchange

  • Release version: Yokohama
  • Updated January 30, 2025
  • 1 minute to read

    • Activate entitlements to use a service or product that you have purchased.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Service Exchange Consumer > Provider Connections.
    2. Open the Provider connection record by selecting the record number in the Number column.
    3. In the Remote record producers related table, select the remote record producer (RRP) you want to activate.
    4. Optional: Review and approve scripts individually if you want to verify they are accurate before they are approved automatically when you activate the RRP.
      1. In the Remote Script Approvals related list, open the script by selecting the script in the Artifact column.
      2. Review the script content.
      3. Select Back.
      4. In the Remote Script Approvals related list, if the script status is set to false, double-click the approved status and change the value to true.
        The script status must be set to true for a script to be approved and to activate the RRP.
    5. In the Remote record producer page, select Activate.
      If the remote record producer contains unapproved scripts, a message appears indicating that with activation, all scripts will be automatically approved.
      • To approve the RRP and its scripts, select OK.
      • To stop activation, select Cancel.
    6. Select the Remote task definition tab and select a remote task definition that you want to activate.
    7. In the Remote task definition page, select Activate to activate the entitlement.