---
sourceDocument: Yokohama Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/yokohama/release-notes

 Release :

    - yokohama

ft:locale :

    - en-US

ft:publication_title :

    - Yokohama Release Notes

ft:clusterId :

    - rn

bundleId :

    - rn


---

# Retail Core release notes

# Retail Core release notes {#ariaid-title1}

Release version: Yokohama  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The ServiceNow®
Retail Core application empowers frontline managers and associates to seamlessly manage day-to-day store operations by automating tasks, resolving issues quickly with self-service, and freeing up time to
better serve customers. Retail Core was enhanced and updated in the Yokohama release.

## About Retail Core {#retail-core-rn__retail-core-rn-highlights}

Use the Retail Portal for an optimized and streamlined portal experience within your retail organization.{#retail-core-rn__retail-core-rn-highlights-1}

See [Retail](https://www.servicenow.com/docs/access?context=rahi-retail-operations-overview&version=yokohama&pubname=yokohama-retail-industry&ft:locale=en-US) for more information.{#retail-core-rn__retail-core-rn-highlights-2}

## Activation and other requirements

Important:  
Retail Core is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

Activation information

:   Install Retail Core by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).{#retail-core-rn__retail-core-rn-activation-1}

## Yokohama {#ariaid-title2}

The ServiceNow®
Retail Core application empowers frontline managers and associates to seamlessly manage day-to-day store operations by automating tasks, resolving issues quickly with self-service, and freeing up time to
better serve customers. Retail Core was enhanced and updated in the Yokohama release.

### What's new {#retail-core-rn-release__retail-core-rn-new-features}

[Retail portal](https://www.servicenow.com/docs/access?context=rahi-retail-portal&version=yokohama&pubname=yokohama-retail-industry&ft:locale=en-US)
:   Use the new Retail Portal experience to use self-service tools, view cases, and gain visibility into metrics for your retail organizations.
{#retail-core-rn-release__retail-core-rn-new-features-1}