Decision Builder in Workflow Studio release notes
Summarize
Summary of Decision Builder in Workflow Studio Release Notes
The ServiceNow Workflow Studio application offers a user-friendly interface to create and manage decision tables. The Yokohama release brings enhancements to simplify working with large decision tables and improve usability through new filtering, record lookup, pagination, and row activation features.
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Key Features
- Filter Decision Tables: Apply filters to condition and result columns to display only relevant rows, making it easier to navigate and edit large tables.
- Enhanced Reference Record Selection: Use a new lookup icon to select reference records from the default list view, and preview records via an info icon before choosing them as condition or result values.
- Row Activation and Deactivation: Temporarily include or exclude specific rows in decision table execution without deleting them by toggling rows active or inactive. This allows testing or skipping conditions as needed.
- Pagination: Navigate through large decision tables efficiently by switching between pages with a simple pagination control.
Key Outcomes
- Easier management and editing of large decision tables through filtering and pagination.
- Improved accuracy and speed in selecting reference records with inline lookup and preview features.
- Greater flexibility in decision logic execution by activating or deactivating rows without data loss.
- Workflow Studio remains an active, default AI Platform feature, ensuring customers have immediate access to these enhancements by updating the application via the ServiceNow Store.
Additional Context
Workflow Studio integrates workflow authoring, configuration, and monitoring into a streamlined experience, supporting automation of multi-step processes through flows and enabling cross-enterprise workflows with playbooks. These enhancements support process owners and agents in building and fulfilling unified workflows effectively.
The ServiceNow® Workflow Studio application provides an intuitive interface that you can use to create and manage decision tables. Workflow Studio was enhanced and updated in the Yokohama release.
Workflow Studio highlights for the Yokohama release
- Filter condition and result columns in decision tables to show only relevant rows, simplifying large table edits.
- Use the lookup icon to select a reference record from the default list view and the info icon to preview the record.
- Use the pagination feature to switch between pages by selecting the page you'd like to see.
- Activate rows or Deactivate rows to include or exclude the logic in that row while executing the decision tables.
See Exploring Decision Tables for more information.
New in the Yokohama release
- Filter decision tables
- Apply filters to both condition and result column values in decision tables. Once filters are applied, only the relevant decisions are displayed, making it easier to refer or edit large tables.
- Use enhanced reference record
- When choosing a reference value as a condition or result, a new lookup icon enables you to select the reference record from the default list view. Additionally, you can preview the selected reference record by selecting the info icon.
- Set rows active or inactive
- Turn the rows on or off. Activating a row includes its data while executing a decision table, while deactivating a row excludes it. This feature helps you to temporarily use or skip conditions without deleting them.
UI changes
- Pagination
- Use the pagination feature to switch between pages by selecting the page you'd like to see.
Activation information
Workflow Studio is a ServiceNow AI Platform feature that is active by default.
Get the latest Workflow Studio features by updating the app from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.