Rationalization of business applications

  • Freigeben Version: Australia
  • Aktualisiert 12. März 2026
  • 2 Minuten Lesedauer
  • As an Enterprise Architect, you can use application rationalization to evaluate your business applications.

    Application rationalization overview

    Rationalize all business applications in a category and decide whether to invest, sustain, migrate, or retire an application.

    Select the application rationalization icon (Application rationalization icon.) to navigate to the Application Rationalization page.

    You can perform the following using application rationalization:
    • Analyze business applications based on multiple scores.
    • Create a demand for a business application.
    • Set the planned disposition of a business application.
    • Add life-cycle details to an existing business application.
    Use the following filters to narrow down the list of business applications:
    • Fiscal Period
    • Application Category
    • Application Family
    • Business Capability
      Hinweis:
      On applying this filter, all business applications including the ones associated with the child capabilities of the parent capability are displayed.
    • Planned Disposition

    You can view all the business applications in a bubble chart view or in a list view. However, business applications marked as Retired or in End of Life lifecycle stage aren’t displayed on the Application Rationalization bubble chart or list view pages. However, you can view those business applications by updating the sn_apm_ws.business_application_default_filter system property. Contact your ServiceNow® account service manager to update the system property.

    You can also generate insights into business applications using Now Assist. For information, see Generate insights into business applications.

    Abbildung : 1. Bubble chart view
    Bubble chart view in the Application Rationalization page.
    Abbildung : 2. List view
    List view in the Application Rationalization page.

    Application rationalization insights on the Enterprise Architecture Workspace home page

    The application rationalization feature of Application Portfolio Management also provides insights for your business applications. To see the insight cards, navigate to Workspaces > Enterprise Architecture Workspace and select the Insights section. The insights cards display information based on scores derived from application rationalization. The following insight cards are available:

    • Candidate business applications for retirement-business applications that might fit for retirement based on their indicator scores.
    • Candidate business applications for migration-business applications that might fit for migration based on their indicator scores.
    • Candidate business applications for investment-business applications that might fit for investment based on their indicator scores.
    • Candidate business applications with mismatch planned disposition-business application with mismatch between their planned disposition and their indicator scores.

    Application rationalization cards highlighted on the Home page of EA Workspace.

    On selecting a particular card, the Application Rationalization page appears to display the relevant business application data, based on your selection.

    Hinweis:
    To return to the main Application Rationalization page, select Go to Application Rationalization.

    Go to Application Rationalization button highlighted on the application rationalization list view page.

    Indicator scores based on fiscal period

    All the indicator scores are displayed according to the latest fiscal period, by default. You can also select a different fiscal period from the Scores for fiscal period list. Your fiscal period preferences are saved and applied the next time you visit the page.

    Scores for fiscal period list highlighted on the Application rationalization list view page.

    The latest fiscal period is derived from the apm_app_indicator_score list. The fiscal period type (month, quarter, or year) is derived from the system property com.glide.fiscal_calendar.fiscal_unit.

    Hinweis:
    You can zoom on this page to 200% or 400% through your browser settings without the loss of content or functionality. Page layouts are transformed into a vertical, stacked view automatically.