ERP Data Hub release notes

  • Release version: Xanadu
  • Updated August 1, 2024
  • 2 minutes to read
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    Summary of ERP Data Hub Release Notes

    The ServiceNow® ERP Data Hub application, formerly known as ERP Canvas, allows you to connect to your ERP system of record, query remote tables, and build data models for leveraging ERP data on the ServiceNow AI Platform. The latest updates in the Xanadu release enhance integration capabilities, improve user experience, and provide better monitoring and data extraction features.

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    Key Features

    • OData Integration (Xanadu Patch 3): Securely extract data from ERP OData APIs using ETL processes, enabling use in remote and extraction tables.
    • Scheduled Data Extraction: Automate data extraction with encoded queries for efficient delta updates to extraction tables.
    • Transaction Monitoring: Track and filter ERP Data Hub transactions by status (successes, failures, etc.) for improved operational visibility.
    • Enhanced Connectivity Status: Heartbeat feature now displays RFC, HTTP, and other connectivity statuses for better end-user insight.
    • UI Improvements (Xanadu Patch 1): Notifications during entity loading, clearer icons for nested parameter configuration, and updated on-screen directions for managing ERP models.
    • Renaming and Clarifications: Application renamed from ERP Canvas to ERP Data Hub; model management page renamed for clarity.

    Activation and Requirements

    ERP Data Hub is available through the ServiceNow Store and requires installation via a request. It currently supports integration with SAP ECC and S/4 HANA systems.

    Integration with Related ServiceNow Features

    • App Engine Studio (AES): Utilizes Remote Tables as ERP data pills for building custom low-code applications and workflows.
    • ERP Customization Mining (ERP-CM): Identifies ERP candidates for re-platforming using low-code apps on the ServiceNow AI Platform.
    • Remote Tables: Facilitates connection to third-party sources or other instances for retrieving and caching external data.
    • Workflow Studio: Provides an integrated environment combining workflow authoring, configuration, and monitoring along with Playbooks and Integration Hub tools.

    The ServiceNow® ERP Data Hub application (formerly known as ERP Canvas) enables you to connect to the ERP (Enterprise Resource Planning) system of record, query remote tables, and build data models to use ERP data on the ServiceNow AI Platform. ERP Data Hub was enhanced and updated in the Xanadu release.

    ERP Data Hub highlights for the Xanadu release

    • In Xanadu Patch 3, enabled ODATA integration.
    • In Xanadu Patch 3, added a monitor to track transactions and their progress.
    • In Xanadu Patch 1, changed the name of the application from ERP Canvas to ERP Data Hub.
    • In Xanadu Patch 1, updated the UI to clarify instructions and labels.

    See ERP Data Hub for more information.

    Important:
    ERP Data Hub is available in the ServiceNow Store. For details, see the "Activation information" section of these release notes.

    New in the Xanadu release

    Xanadu Patch 3
    OData integration
    Extract data securely from ERP OData APIs using ETL to be used in remote tables and extraction tables.
    Schedule extraction
    Schedule data extractions into extraction tables with encoded query for delta updates.
    Monitor transactions
    Use the new monitoring feature to track each transaction and its progress; filter the ERP Data Hub task information, such as successes, failures, and more, as needed.
    Enhanced heartbeat data
    Use the enhanced heartbeat feature that now shows RFC, HTTP, and other connectivity status for better visibility to the end user.

    UI changes

    Xanadu Patch 1
    Get notified while entities load
    A new banner alert indicates that the Manage entities tab is loading data, so that you don't think the page is unresponsive when it retrieves data from the ERP system.
    Improved icon for configuring nested output parameters
    The icon to configure nested output parameters has changed to a more accurate intent icon (Indentation icon).
    Clarified in-app text and name for model manager page
    To help you better understand how to work with ERP models, several on-screen directions have been updated. Additionally, the name of the page where you manage models has been renamed from ERP Model Management to ERP model manager.

    Activation information

    Install ERP Data Hub by requesting it from the ServiceNow Store. Visit the ServiceNow Store website to view all the available apps and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    Additional requirements

    SAP ECC and S/4 HANA are currently the only available systems that integrate with ERP Data Hub.

    Related ServiceNow applications and features

    Build apps using App Engine Studio
    AES consumes Remote Tables as ERP data pills to help you create custom low-code apps and flows based on the migration candidates.
    ERP Customization Mining (ERP-CM)
    Identify ERP application candidates from your system of record with custom data to re-platform using ServiceNow AI Platform® low-code apps.
    Remote tables
    Remote Tables connect the ServiceNow AI Platform to third-party sources or to another instance so that you can retrieve external data and optionally cache it in the memory.
    Workflow Studio
    Integrate workflow authoring, configuring, and monitoring into a single-page experience. Consolidate Playbooks, Workflow Studio, Workflow Studio, Integration Hub integrations, and Decision Builder into one design environment.